Privacy Policy

Last Updated: March 9, 2025

At AudioSkip, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our WhatsApp audio summarization service.

1. Information We Collect

When you use AudioSkip, we collect the following information:

• WhatsApp Contact Information: Your WhatsApp phone number and profile name are accessible to us when you message our service. We do not store your WhatsApp contact information.
• Audio Content: The audio messages you forward to our service for summarization. We need this to create and provide the summary, we do not store your audio content.
• Usage Data: Information about how you interact with our service, including frequency of use and types of summaries requested. This data is completely anonymous and cannot be used to identify you, it is only for internal use to improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To process your audio messages and generate text summaries.
• Improving the Service: To analyze usage patterns.
• Customer Support: To respond to your inquiries and resolve any issues.

3. Audio Processing and Storage

We understand the sensitive nature of your audio messages. Here's how we handle them:

• Audio messages are processed in real-time through our secure servers.
• We do not permanently store your audio messages. They are automatically deleted from our servers immediately after processing.
• The text summaries generated from your audio are temporarily stored for 24 hours, after which they are permanently deleted.

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service, such as cloud hosting and AI processing services.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request information about the personal data we hold about you.
• Deletion: You can ask us to delete your personal information from our systems.
• Opt-Out: You can stop using our service at any time. Simply stop sending messages to our WhatsApp number.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• End-to-end encryption for all data transmission
• Secure server infrastructure with regular security updates
• Strict access controls for our staff
• Regular security assessments and audits

7. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and, where appropriate, via WhatsApp message.

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